Quality Perks - Call Center & Coffee Chats

S2 Ep5, Quality Perks with Elle Neal, Data Scientist & STEM Ambassador - Sept 26, 2023


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Stream Now season 2 episode 5, where we chatted with Elle Neal Data Scientist at BPA Quality UK | STEM Ambassador | Cohere AI Community Champion] about AI, Data Analytics, Coffee & Mermaids.

πŸŽ™οΈ Speakers:
– Karyn Dupree, Co-host of Quality Perks
– Neal Eggers, Co-host of Quality Perks
– Special Guest: Elle Neal

In this episode, we delve deep into the groundbreaking potential of Artificial Intelligence and Data Analytics in reshaping the contact center landscape. Our experts, Karyn Dupree and Neal Eggers, team up with the dynamic Elle Neal to provide insights that promise to revolutionize customer experience management.

β˜• What’s Brewing:
– Harnessing the Power of AI in Enhancing Customer-Agent Interactions
– Leveraging Data Analytics for Actionable Insights
– Special Segment: Coffee & Mermaids – A Conversation on Innovation and Inspiration

🀝 Join us for an engaging and insightful session filled with quality perks β˜•οΈ that will inspire you to think beyond the conventional boundaries. Stay tuned for an invigorating discussion complemented by some coffee and mermaid AI tales to keep the spirits high and the conversation flowing!

#BPAQuality #QualityPerksSeries #AI #DataAnalytics #CustomerExperienceManagement #CallCenterQANews

Links discussed:

There’s an AI For That

Mermaid AI for Mindmaps πŸ§œπŸ½β€β™€οΈ

Learn more about Quality Perks, our guests & upcoming episodes by visiting our website.
If you would like to be a guest, please email us at [email protected].

As always, Have a Quality Day!

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Quality Perks - Call Center & Coffee ChatsBy BPA Quality - Quality Crew