The CX Chat

S2. EP6 - What impact does the ‘Halo Effect’ have on Customer Experience?


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In S2. EP6, Victoria Hamilton, Director of Orange Falcon Consulting joins Matt and Simon in the pod booth to discuss what the Halo Effect is and how it impacts Customer Experience.

Connect with Victoria on LinkedIn.

Join the discussion on Twitter #TheCXChat @MattDDyer @SimonThorpe100




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The CX ChatBy Sabio