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S2 EP9: Refresher Training: When and Why?


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Refresher course training in the workplace is deemed essential to keep employees current and ensure that knowledge gaps are spotted right away.

 In this new Get Your New View episode, Kerry Peters emphasizes the usefulness and efficacy of conducting refresher training.

Key points discussed in this episode:

✅ People only retain less than 20 percent of what they've learned a month after they've learned it. Therefore, refresher training is a significant opportunity to meet the requirement for repetition. 

✅ The optimal time to conduct a refresher is one to two months after the first training. The next period is about six months down the road or a year.

✅ There is excellent room for growth as employees are put into a setting with the instructor to ask new questions after learning the system/processes. They become better experts and add new things to what they'd already mastered so that they could expand their command of the software.

✅ Refresher training is vital for people changing roles with the people who've already been using your system to develop new synergies.

About Kerry Peters & New View Strategies:

Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process! 

Let the experts help you tap into the true power of your BC / NAV system. 

You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you. 

Why Choose New View?

 With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you. 

📞 Contact us today: https://getyournewview.com/services/

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Get Your New View PodcastBy Kerry Peters

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