It doesn't matter how many times we do this job right, because society won't remember. What they absolutely will remember is when we do it wrong. This episode will discuss the importance of verbiage and how the small things can make the biggest differences for your future. In a game where you’re going to lose no matter what, it would be wise to give yourself enough balance and stability to become an afterthought of a critical incident rather than case law, or a booking sheet.