Due to the COVID-19 lockdown, more consumers have been shopping online, leading to the rise of e-commerce. With more transactions, however, we’ve also seen an increase in the number of online scams and malpractice. In the first episode of Innotopia Season 2, PayPal’s APAC Chief Information Security Officer Phoram Mehta sat down with Zalora’s CTO Silvia Thom to learn more about Zalora’s efforts in ensuring customer safety amid the surge in online scams and phishing attempts.