In this episode, Megan Torrance talks with Chris Adams about his journey into learning and development (L&D), and the transition from being an order taker to a strategic partner in organizations. Chris shares personal stories highlighting the common pitfalls L&D professionals encounter when they focus on delivering requested solutions rather than addressing business outcomes. The conversation emphasizes the critical role of building partnerships, understanding organizational needs, and shifting focus toward results that deliver measurable business impact. Chris also shares practical advice, recommended readings, and insights into how L&D professionals can enhance their influence and effectiveness.

Key Discussion Points:

• L&D performance consultants need to shift their mindset from solutions to results.
• Relationship-building is essential to being successful in performance consulting.
• Effective questioning helps to uncover true needs.
• Developing consultative skills takes time and practice.

Hosts: Meg Fairchild and Megan Torrance

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.