This week's guest is Liesel Mertes, an acclaimed workplace empathy expert. Having experienced her own loss and struggle, Liesel emerged with a deep understanding of what employees need to feel supported at work after a disruptive life event. As the Founder of Handle With Care, Liesel works with groups that want to boost employee satisfaction as well as attract and retain better talent. 

Liesel works with companies spanning industries, from RV manufacturers, to diplomats, to tech companies, both locally and internationally. Her favorite clients are forward-thinking organizations who know the value in supporting their employees with empathy and compassion. 

Her expertise is broad—loss, returning to work, cultivating resiliency, compassion fatigue, how empathy impacts the brain—and no disruption is considered less significant. Liesel is a dedicated speaker, writer, and consultant specializing in these topics. She also hosts the Handle With Care podcast.