Meet Natalie Sulma, London’s PA & Operations Assistant. In this episode, Natalie gives an energetic peek behind the scenes at how she helps keep the firm running: leading daily bookkeeping as Head of UK Accounts, supporting Senior Partner David Pryce and acting as London office manager. She shares the biggest lesson learned from Practice Manager Donna Baldwin—unwavering dedication to the firm—and why working across all practice groups is the most rewarding part of her role.