We will question the theory ‘the customer is always right’. Luke Vella, Project Manager at Hotjar describes what customer experience means for him, whilst paying special attention to the human element that is not always controllable.  An interesting debate that is more relevant now than ever.

We will question the theory ‘the customer is always right’. Luke Vella, Project Manager at Hotjar describes what customer experience means for him, whilst paying special attention to the human element that is not always controllable. An interesting debate that is more relevant now than ever.

We will question the theory ‘the customer is always right’. Luke Vella, Project Manager at Hotjar describes what customer experience means for him, whilst paying special attention to the human element that is not always controllable.&nbsp; An interesting debate that is more relevant now than ever.

S2E3: Luke Vella – Is the customer always right?

Sharing is part of ANCHOVY.’s DNA, that’s why we are proud to be going live with our exclusive podcasts sessions. No matter the place or time of day, find a moment to listen to these rich exchanges we want you to be part of. Guided by Benji Borg, head of our innovative marketing agency, here is your chance to learn more about successful Maltese personalities. Malta has a lot of stories to share, and our guests are the voices of this island.

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S2E3: Luke Vella – Is the customer always right?

S2E3: Luke Vella – Is the customer always right?