Bilyana is the co-founder and CEO of Orbiit. Their service matches people within a network for 1-to-1 conversations on a specific topic. They help community managers systematically activate their communities through these types of conversations. The companies that use their service appreciate the value of increasing the interconnectivity within a network.

In this episode we talk about:

• How our inboxes are flooded with 'one directional' content invitations
• How community managers spend a lot of time curating content, but not connecting members to each other
• Some of the unhelpful presumptions that community managers make about their members
• What we think of in person vs virtual interactions and where zoom fatigue creeps in
• How important context is to the quality of a conversation
• Whether you should chaperone the first meeting for any introductions you make