In this episode, Megan and Meg discuss the challenges of measuring effectiveness in the learning and development (L&D) industry. They share insights about how focusing on the wrong metrics can lead to ineffective training solutions. For a long time in L&D we've focused on data like completions or learner satisfaction. But focusing on the wrong metrics can often lead people down a path of thinking that training is the solution when really it might not be the best fit for the problem. Or worse, designing training with completion as the primary goal. They talk about the importance of measuring meaningful metrics to truly enhance workplace learning.

Key Points:

• Training solutions may not always be the answer or solution to every problem our stakeholders come to us with.
• It's important to measure the right things and potentially harmful to focus on wrong metrics.
• Data collection and data analysis in L&D in continuing to evolve as we have more ways to capture new and different data.

Hosts: Meg Fairchild and Megan Torrance

Producers: Meg Fairchild and Dean Castile

Music: Original music by Dean Castile

AI Transparency Statement: AI was used to generate the first draft of the transcript and the show notes for this episode. It was then edited by real humans.