Life After The Letters

S3 E1: Three Techniques to Negotiate With Your Patients


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In my first episode, I talk to you about my latest bingeing obsession. Nope not Netflix, but Masterclass! Recently I've been listening to Chris Voss' take on what it means to be a successful communicator. I discuss the three techniques of Mirroring, Labelling & Mastering Delivery. These are all methods I've tried in my consultations with patients and conversations in my real life lol. Check it out and let me know what you think. If you like the episode, please give me a 5 star rating over on iTunes. And always feel free to drop me a message/share the episode over on my Instagram page @amileya.

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Life After The LettersBy Dr Amile & Dr Suba

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