Across the nation there are teams of volunteers that are specially trained to assist during emergencies. Whether it's checking vitals of responders or survivors, answering phones, directing traffic or assisting with training, Community Emergency Response Team members are equipped with the knowledge and skills to help when needed. In this episode, we hear from the Division of Emergency Management’s CERT Program Manager Samantha Royster to learn about these teams active across North Carolina and the role they played during Hurricane Helene response.