Dennis is the founder of Sergent Results Group. Sergent Results Group was founded in 2000 and offers professional coaching, consulting, leadership learning, quality and productivity training and expert facilitation. The company created Continual Quality Improvement (CQI) Academy™ for leaders and managers seeking to understand the scientific improvement methods of W. Edwards Deming and others.

Dennis describes his experiences with Dr. Deming's teaching. I am a huge fan of another Deming student, Ron Moen, Dennis has worked with Ron on a couple of occasions. If you are a Dr. Deming fan, this is another great podcast where you get here more untold stories. I hope you enjoy.

https://www.linkedin.com/in/sergentresultsgroup/