Today on the ThinkData Podcast, I am joined by Art Rivillis, CTO and Co-Founder of Augment, the company behind augie — an AI teammate built to automate complex workflows in logistics.

We explored how Augment is transforming one of the world’s most operationally challenging industries, what it takes to build reliable automation that humans actually trust, and the lessons Art has learned scaling a fast-growing AI startup from the ground up.

• The origin of Augment — what inspired the creation of an AI teammate for logistics.
• Finding product–market fit — the early signals that proved Augment was solving a real pain point.
• Building trust in automation — how to win over operators in a traditional, process-heavy industry.
• Scaling the team and tech — balancing rapid growth with product reliability.
• Short-term vs. long-term AI innovation — how Augment prioritizes both.
• Key customer moments — wins that validated the company’s vision
• The future of logistics — the AI breakthroughs that will reshape the industry over the next 3–5 years.