On this episode of the Agency Life Podcast - Clodagh chatted with Rachel Jacobs from Ecommerce Partnerships who not only takes us through very insightful ways to change things in your agency with your financials, projects, processes, etc but also how to implement the new changes successfully.

We learned so much in this episode and sure you will too. Rachel and Clodagh also chats about:

• Why structure  and organisation is important 
• How she started in e-commerce 
• Projections and cash flows
• Tightening up the sales process
• Increasing the lifetime value of your customers
• Not charging enough money.
• Working too many hours 
• Not being able to project 
• The problem with agency owners not stepping away 
• Having decision fatigue in your agency 
• Why agency positioning is important - look at the clients you liked working with and the ones you disliked and analyse it.
• Scaling time vs scaling money 
• How to charge money in the sales process
• Creating a business of your dreams
• Why working a 3 day week works for her and how she got to this point
• Aligning your business goals with your personal intentions 
• And so much more

Agency Partnerships website: https://ecommercepartnerships.com/
Rachel on LinkedIn: https://www.linkedin.com/in/rachelmjacobs/