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S3 Ep 16 Design Thinking for Non-Designers
You don't need a design degree. You need to notice where the magic is missing.
You've been so focused on the agenda, the slides, and the logistics that you've forgotten the part people actually remember: how it felt. Katrina sits down with Taylor Harrington to talk about why experience design isn't a discipline reserved for creatives, and how anyone can engineer moments of surprise, delight, and human connection into their business.
In this episode, we cover:
- The Designer Reframe: Where are the empty spaces where interesting things can happen, and why experience design has everything to do with creating containers.
- The Confetti Moment: Why separating the logistics from the magic is the key to finding your signature "confetti moment."
- Sonder in Sales: Why reminding people you're a human being is still the most underrated sales strategy.
- The Pre-Event Ritual: How to get attendees in the right headspace 20-minutes before they arrive at your event.
Memorable Quote: "My interpretation of designer is more about how do I create containers that matter for people, to have the interesting interactions that they do." — Taylor Harrington
🎙️ ABOUT THE GUEST Taylor Harrington is a community experience designer, speaker, and the biggest cheerleader for spending more time doing what you love—and making your big dreams happen. She’s the Head of Community at Dreamers & Doers, a highly curated, award-winning community and PR Hype Machine™ that amplifies extraordinary women entrepreneurs and leaders.
Connect with Taylor: https://www.linkedin.com/in/heytayhar/
Work with Taylor: www.taylor-harrington.com
Dreamers & Doers: www.dreamersdoers.com
🚀 ABOUT MANAGED CHAOS
Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell.
🔗 CONNECT WITH US
Website: www.themanagedchaospodcast.com
LinkedIn: https://www.linkedin.com/in/katrina-purcell/
Instagram: https://www.instagram.com/managedchaospodcast
✨ Special Offer from Pobl.io
Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report.
Loved this episode? Hit the "Follow" button so you don't miss our next episode.
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By Katrina PurcellYou don't need a design degree. You need to notice where the magic is missing.
You've been so focused on the agenda, the slides, and the logistics that you've forgotten the part people actually remember: how it felt. Katrina sits down with Taylor Harrington to talk about why experience design isn't a discipline reserved for creatives, and how anyone can engineer moments of surprise, delight, and human connection into their business.
In this episode, we cover:
- The Designer Reframe: Where are the empty spaces where interesting things can happen, and why experience design has everything to do with creating containers.
- The Confetti Moment: Why separating the logistics from the magic is the key to finding your signature "confetti moment."
- Sonder in Sales: Why reminding people you're a human being is still the most underrated sales strategy.
- The Pre-Event Ritual: How to get attendees in the right headspace 20-minutes before they arrive at your event.
Memorable Quote: "My interpretation of designer is more about how do I create containers that matter for people, to have the interesting interactions that they do." — Taylor Harrington
🎙️ ABOUT THE GUEST Taylor Harrington is a community experience designer, speaker, and the biggest cheerleader for spending more time doing what you love—and making your big dreams happen. She’s the Head of Community at Dreamers & Doers, a highly curated, award-winning community and PR Hype Machine™ that amplifies extraordinary women entrepreneurs and leaders.
Connect with Taylor: https://www.linkedin.com/in/heytayhar/
Work with Taylor: www.taylor-harrington.com
Dreamers & Doers: www.dreamersdoers.com
🚀 ABOUT MANAGED CHAOS
Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell.
🔗 CONNECT WITH US
Website: www.themanagedchaospodcast.com
LinkedIn: https://www.linkedin.com/in/katrina-purcell/
Instagram: https://www.instagram.com/managedchaospodcast
✨ Special Offer from Pobl.io
Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report.
Loved this episode? Hit the "Follow" button so you don't miss our next episode.