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"It's just faster if I do it myself." Every founder has said it — and it's exactly why so many businesses end up with a graveyard of half-finished projects.
In episode two of this four-part series, Katrina Purcell sits down again with ops strategist Faith Morris to unpack why delegation feels so slow right now, and how her signature "6-Week Implementation Sprint" helps founders finally finish what's half-done. They also dig into the real reason team members hesitate to take ownership of a project — and why "I love this" doesn't always mean "go do it."
Faith shares her Keep, Co-Create, Delegate framework, why onboarding has to come before hiring (not after), and the difference between a task someone can be trained to do and a person who's actually a culture fit for your business.
Follow and subscribe so you don't miss the rest of the series.
🎙️ ABOUT THE GUEST
When Faith Morris and her husband moved back to the States after eight years in Australia, they had two kids under two, no income, and one very dusty dream: start a masonry business. He had the hands. She had the Google Sheets.
They had no idea what they were doing. But within a year, they were booked out for nine months — including winter — and fully profitable in six. Not because they had the best bricks (they didn’t), but because their operations were tight, the client experience was next-level, and nothing fell through the cracks.
What Faith didn’t realize at the time was that she had been her own first operations client. And the results were undeniable.
She’s always had a brain for systems. Long before the business, Faith had been managing multi-million dollar disability support budgets, running summer camps, working in hospitality, and generally living inside logistics. She sees how things connect before most people finish explaining the problem.
But being good at ops isn’t enough — especially when you’re building a business with limited capacity and a life that doesn’t stop for a to-do list.
That’s why she started Remote Ops Partner: to support overextended entrepreneurs who are doing the absolute most (and then some), and help them build businesses that actually support their lives — not drain them.
Faith isn’t another checklist-obsessed systems pro. She’s the strategic second brain who shows up with a whiteboard, a plan, and a snack. She’ll lovingly call out your 94-tab chaos and co-create the infrastructure that finally makes your business feel doable again.
Because if you’re not excited about your business anymore… what’s the point?
Work with Faith: www.faithemorris.com
LinkedIn: https://www.linkedin.com/in/faithelizabethmorris/
Instagram: https://www.instagram.com/remote.ops.partner
Threads: https://www.threads.com/@remote.ops.partner
🚀 ABOUT MANAGED CHAOS
Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell.
🔗 CONNECT WITH US
Website: www.themanagedchaospodcast.com
LinkedIn: https://www.linkedin.com/in/katrina-purcell
Instagram: https://www.instagram.com/managedchaospodcast
✨ Special Offer from Pobl.io
Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report.
Loved this episode? Hit the "Follow" button so you don't miss our next episode.
By Katrina Purcell"It's just faster if I do it myself." Every founder has said it — and it's exactly why so many businesses end up with a graveyard of half-finished projects.
In episode two of this four-part series, Katrina Purcell sits down again with ops strategist Faith Morris to unpack why delegation feels so slow right now, and how her signature "6-Week Implementation Sprint" helps founders finally finish what's half-done. They also dig into the real reason team members hesitate to take ownership of a project — and why "I love this" doesn't always mean "go do it."
Faith shares her Keep, Co-Create, Delegate framework, why onboarding has to come before hiring (not after), and the difference between a task someone can be trained to do and a person who's actually a culture fit for your business.
Follow and subscribe so you don't miss the rest of the series.
🎙️ ABOUT THE GUEST
When Faith Morris and her husband moved back to the States after eight years in Australia, they had two kids under two, no income, and one very dusty dream: start a masonry business. He had the hands. She had the Google Sheets.
They had no idea what they were doing. But within a year, they were booked out for nine months — including winter — and fully profitable in six. Not because they had the best bricks (they didn’t), but because their operations were tight, the client experience was next-level, and nothing fell through the cracks.
What Faith didn’t realize at the time was that she had been her own first operations client. And the results were undeniable.
She’s always had a brain for systems. Long before the business, Faith had been managing multi-million dollar disability support budgets, running summer camps, working in hospitality, and generally living inside logistics. She sees how things connect before most people finish explaining the problem.
But being good at ops isn’t enough — especially when you’re building a business with limited capacity and a life that doesn’t stop for a to-do list.
That’s why she started Remote Ops Partner: to support overextended entrepreneurs who are doing the absolute most (and then some), and help them build businesses that actually support their lives — not drain them.
Faith isn’t another checklist-obsessed systems pro. She’s the strategic second brain who shows up with a whiteboard, a plan, and a snack. She’ll lovingly call out your 94-tab chaos and co-create the infrastructure that finally makes your business feel doable again.
Because if you’re not excited about your business anymore… what’s the point?
Work with Faith: www.faithemorris.com
LinkedIn: https://www.linkedin.com/in/faithelizabethmorris/
Instagram: https://www.instagram.com/remote.ops.partner
Threads: https://www.threads.com/@remote.ops.partner
🚀 ABOUT MANAGED CHAOS
Managed Chaos is the podcast for startup founders, COOs, and leaders who are tired of the fluff. We give you the startup business rundown in less time than it takes to get to work. Hosted by Katrina Purcell.
🔗 CONNECT WITH US
Website: www.themanagedchaospodcast.com
LinkedIn: https://www.linkedin.com/in/katrina-purcell
Instagram: https://www.instagram.com/managedchaospodcast
✨ Special Offer from Pobl.io
Outsourcing your US tech talent should not be hard. With pobl.io you will get high-quality teams on demand and enjoy huge cost savings for your business. Try it now at pobl.io. Mention the amazing Managed Chaos when you email us and get a free market data report.
Loved this episode? Hit the "Follow" button so you don't miss our next episode.