In this episode, Amy Roberge, VP Multicloud Technical Solutions Engineering at Genesys, explains how a multicloud strategy can transform customer experience (CX) by maximizing agility and flexibility — all while providing more choice and control.

S3 Ep. 3 Delivering transformational CX with a multicloud strategy

Level Up CX Tech, the Genesys podcast, is your resource for deep insights on transforming customer and employee experiences. Join CX innovators, tech leaders, and industry experts as they share success stories, proven strategies, and practical tips for navigating the latest technologies. Whether you’re focused on today’s challenges or preparing for what’s next, our podcast will help you level up your customer experience.

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S3 Ep. 3 Delivering transformational CX with a multicloud strategy

S3 Ep. 3 Delivering transformational CX with a multicloud strategy