The term chatbots is anywhere and everywhere right now, with new ideas about how to use them.

Chatbots are an incredible tool to help you connect with your customers 24/7 without having to hire more staff, and they allow you to easily handle quick questions and easy to answer issues.

But why are these so important in today's age, and how do you as a business owner fully take advantage of them?

Well, in this discussion, I talk with Peter Lisoskie of Chatbot Nation to talk why you can't ignore these for your business, and what the future looks like for customer service!