In this episode, Dominique talks about how your marketing is ruining your customer experience. She explains the importance of using proper language to convey the right messaging to your perspective clients that will provide clear expectations on what they can expect to receive. 

The use of proper language demonstrates exactly how you will show up in your business to help them. During the buyer's journey, there decision to purchase is NOT based on your service offer but more linked to how they are connected to you. Marketing to them one way but showing up another will ruin your reputation and customer experience.

 

As always…..

 

If you’re in need of improving your customer experience in your business feel free to book your FREE customer evaluation call below:

 

https://hello.dubsado.com:443/public/appointment-scheduler/5da3410a4386d62074c5341a/schedule

 

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@dominiquestaylor