Try folding and crossing your arms like you usually would. If you do it two or more times, notice how you do it the same way. Now cross your arms again, this time the opposite way. And yes, unconsciously, you'll cross your arms as you did earlier. Doing it in reverse makes you feel awkward. This exercise is the perfect illustration of what happens when change is introduced and how we automatically react to the challenge of doing something new.   In this episode, we talk about getting creative with change and implementing it, leading to the path of least resistance and ensuring project success. Key points covered in this episode: ✔️ Why anyone who has ever worked or led an organization to take on strategic shifts understands how CHANGE is not easy. Humans, as we are, doing things in a new way causes us to feel uncomfortable. However, it takes getting awkward and, at times, becoming open and accepting of the pain of change to scale and grow.  ✔️ How gamification overthrows a potentially boring session of long presentation slides into a fun learning activity that keeps learners engaged, motivated and, importantly, maintains better retention of information. By getting creative and getting a little silly about change management activities makes a huge difference. ✔️ Be open to the numerous ways to ensure that a project runs successfully in your organization. Access and maximize resources to figure out how you can do things outside the norm for the team in every meeting. Kim Congleton, Chief Operating Officer and Co-Owner of New View Strategies, shares that this strategy reinforces that change will feel awkward and different, and it's going to take a while, but people will get used to it.  ✔️ Understand that the key to change management is empathy — when every individual involved in the company's processes understands how everything and everyone works, they are best able to support each other with compassion and sensitivity.  About Kerry Peters & New View Strategies: Kerry Peters is the CEO of New View Strategies, a company known for solving mission-critical business problems and a straight-talking, experiential approach to training and process improvement for Microsoft Dynamics 365 Business Central and Dynamics NAV. Our relationships are long-term, and our clients report that they have boosted efficiency, solved business problems, and had fun in the process!  Let the experts help you tap into the true power of your BC / NAV system.  You're struggling with challenges, and you know your Business Central / NAV ERP solution can help, but you're not sure how. We do. Whatever you're challenged with or searching for, we've been there – as a user and partner. You won't find the level of no-nonsense, front-line experience we offer anywhere else, and we're here to put that experience to work for you.  ✅ Why Choose New View? With our team's average of 15 years of real-world BC / NAV partner and end-user experience, we know where to look and what to ask to discover how to make your BC / NAV investment work better for you. Contact us today: https://getyournewview.com/services/