<p>Welcome to Episode 6 of the Partnership Podcast 3rd series - our final podcast of the series. This latest episode offers an introduction into how we are improving the John Lewis customer experience through a project called “Pain Points”.</p>
<p>In this episode, we hear from guests Claire Pointon, Ray Biggs and Jillian Fergusson.</p>

Welcome to Episode 6 of the Partnership Podcast 3rd series - our final podcast of the series. This latest episode offers an introduction into how we are improving the John Lewis customer experience through a project called “Pain Points”. In this episode, we hear from guests Claire Pointon, Ray Biggs and Jillian Fergusson.

S3 Ep6 - Pain Points: Improving the John Lewis Customer Experience

Gazette Question Time is a podcast from the JLP Gazette covering news, interviews and conversations from across the business

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S3 Ep6 - Pain Points: Improving the John Lewis Customer Experience

S3 Ep6 - Pain Points: Improving the John Lewis Customer Experience

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