In this episode of Dial It In, Trygve Olsen and Dave Meyer have a conversation with Jack Nelson, the Vice President of Sales and Marketing at Foam Industries. Jack shares insights into the family business, started by his parents, and discusses topics such as business challenges, growth strategies, and the importance of maintaining core values. He highlights the evolution of the company, from its grassroots beginnings to handling large-scale projects, including making foam strips for face shields during the COVID-19 pandemic. Jack also talks about the dynamics of working with family, the importance of employee trust, and their recent venture into creating foam party decor. Additionally, he touches on the value of documented processes and his personal hobby of etching guitar pedals.