In this episode of Dial It In, Trygve Olsen and Dave Meyer have a conversation with Stevie Ray, a master of humor and founder of Stevie Ray's Improv Company. They discuss the importance of humor in the workplace, and Stevie shares insights from his three-decade career, teaching professionals how to use humor to enhance communication and build trust. The discussion includes Stevie's journey into comedy, the science behind improv, and the essential rules of improv like 'Yes, and.' They also explore Stevie’s broader impact on clients through humor training, using laughter to bridge polarized social gaps, and why humor is crucial even in challenging times. Along with some personal anecdotes, the episode also highlights the significance of listening in humor and sales, and wraps up with Stevie promoting his classes, shows, and books available through stevierays.org.