Wheelhouse Advisors, in their RiskTech Journal series, "Culture, Conduct, and Consequences," argues that contemporary operational risk increasingly stems from failures in organizational culture and employee behavior, not just system weaknesses. This series, previewing their upcoming 2025 IRM Navigator™ ORM Report, emphasizes the need for Operational Risk Management (ORM) to integrate the identification and management of these non-financial risks. Regulatory bodies are also intensifying their scrutiny of culture and conduct as crucial components of operational risk. The series will explore specific examples and offer insights for modernizing ORM programs to better address these evolving challenges, ultimately aiming to transform ORM into a proactive force for enterprise resilience and trust.

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