Jim Champy is a leading expert on management issues involving business engineering, a topic for which he wrote a New York Times best-selling book that has sold more than two million copies.

In addition to being the co-author of Reengineering the Corporation, Jim was most recently chairman emeritus of consulting for Dell Services. Before that, he was chairman of consulting and head of strategy for Perot Systems.

In this episode, Jim shares how his college education prepared him to launch his first business, Index, a consulting practice he founded with a few hundred dollars with his classmates from MIT. Today, Jim continues to consult with business executives of major companies seeking to improve business performance. He also gives back as a philanthropist and as a mentor, including to Ball State students. 

Jim also shares the story of how his long-standing engagement with Ball State began with one business student seeking his advice—and his reasons for why he chooses to remain involved in influencing the lives of so many more of our students.