In episode 3 from our season dedicated to highlighting key trends from the Connected Student Report - Jason speaks to Shona Milazo, Assistant Vice Provost & Dean, Student Academic Services, and Anna Jaeger, CRM Technical Manager, at the University of San Francisco. Jason, Shona, and Anna discuss the steps USF is taking to ensure a connected experience for students during the COVID-19 pandemic and why self-care is now more important than ever for staff, faculty, and the entire education community.