Helena Hogarth, owner of Hogarths Hotels, plans to bounce back from a 90% downturn during COVID-19 by switching from large corporate events to smaller weddings, staycations and spa offerings. Dr Rob Thomas, a teaching fellow in Marketing and Strategy at Aston, has been helping the group to rebrand and identify new target markets. The pandemic has devastated many businesses, but Dr Thomas says: “It’s a wonderful chance to revitalise who you are.”