What if artificial intelligence could make your doctor's visit shorter, your bills cheaper, and your care more personal? In this episode of Money Market, host Owen LaFave chats with Florida Blue's West Florida Market President, Phil Lee, to explore how AI is reshaping the healthcare experience from the inside out. Together, they unpack how automation is freeing up doctors and nurses to spend more time with patients, why affordability is at the center of every decision, and how behavioral health is finally getting the spotlight it deserves. Along the way, we hear how Florida's unique challenges—like hurricanes, a rapidly growing population, and the needs of aging communities—push healthcare leaders to innovate faster and smarter. We also dive into the delicate balance between technology and trust, as Florida Blue works to protect sensitive data while leaning into AI's transformative potential. From behind-the-scenes efficiency to bedside compassion, this episode shows what happens when cutting-edge technology and human empathy work hand-in-hand. Tune in for a look at healthcare's future—where smarter systems mean simpler, more humane care for everyone.

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