Reflections on Management

S4E08 - When an External Consultant is Too Close to the Leader


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Sometimes, leaders decide to bring in external consultants with whom they have worked with before or they have prior professional relationships with. Sometimes that works out great for the organization -- the consultant knows what the 'boss' wants and is uniquely positioned to deliver, helping the leader foster change. But in the two cases I discuss in this episode, the opposite happened. Each consultant leveraged their relationship with the leader in the wrong way. What happened and what did I learn from it?
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Reflections on ManagementBy Tom Galvin