Jay Vijayan, Founder & CEO at Tekion, discusses the dealership pain points he saw which led to the creation of his business. He also shares insights on AI and digital retail and lessons he learned from his leadership role at Tesla. 

For more information about our guest, visit their ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠. 

Episode Breakdown

0:00 - Jay’s introduction to the automotive industry 

7:42 - Why Jay’s company decided to acquire dealerships  

10:23 - The major pain points he saw dealerships facing 

15:38 - What Jay learned from owning dealerships 

21:14 - How a focus on people drove their platform creation 

26:11 - Addressing dealers’ concerns with changing technologies 

33:03 - What can dealers expect from AI in the next few years? 

37:56 - The F&I process and what dealers are saying 

39:53 - Best Bets: Cloud platforms, the next industry disruptor and APIs 

42:32 - Lessons learned from working at Tesla 

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