James chats with Howard Tiersky CEO of FROM The Digital Transformation Agency. Howard has recently published a Wall Street Journal bestselling book, "Winning Digital Customers: The Antidote to Irrelevance" which outlines key strategies and tactics to transform a company around its customer experience and win customers in today’s digital age.

Contact Howard:

Web: https://www.from.digital/

Speaking: https://howardtiersky.com/

Book: https://winningdigitalcustomers.com/freechapter

Twitter: https://twitter.com/tiersky

LinkedIn: https://www.linkedin.com/in/tiersky/