Reflections on Management

S5E05 - Why Can't We Just Stop Using MacGregor's Theory X?


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This is a follow-on to an episode on Douglas McGregor's Theory X and Y, reflecting two different set of assumptions that managers operate with when running an organization. I recount the theories here and the assertion that Theory Y -- where managers assume workers are trustworthy and wish to be active participants in organizational success -- is preferred. But why then do managers tend to default to Theory X assumptions -- is it learned behaviors or is it innate, part of so-called "human nature"? What do we do about it?
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Reflections on ManagementBy Tom Galvin