Sports-guy Scott Jamison is no stranger to tricky and heated conversations. But he takes each conversation seriously, uses empathy and leaves the attitude at home. Because when you're in customer service, there's no such thing as a day-off.

Season 6 of The PreVet Pawscast is all about people skills. Each week, veterinarians or non-vet professionals share their personal experience and recommendations for the "soft skills" required by the Letters of Recommendation on the VMCAS application.

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The Prevet Pawscast provides tips, tricks and tales for applying to vet school and exploring the veterinary medicine profession. You can get all kinds of updates on admissions here: education.vetmed.ufl.edu/

Produced By: Alex Avelino