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SatArch Ep- 53 :
After 28 years I realized there are many customers who I DONT care about?
Deepak - Someone who pays is the customer they are not end-users
Venkat - The development team is also customers. Why do we need to think like this?
Nishanth - The end users are only high-value customers. Giving the right value to customers. What is the right value?
Kumaran - The operations teams are the most ignored, customers. They are most resistant, but why?
SatArch Ep- 53 :
After 28 years I realized there are many customers who I DONT care about?
Deepak - Someone who pays is the customer they are not end-users
Venkat - The development team is also customers. Why do we need to think like this?
Nishanth - The end users are only high-value customers. Giving the right value to customers. What is the right value?
Kumaran - The operations teams are the most ignored, customers. They are most resistant, but why?