Executive Director of Information Systems & Technology, Hamish Cameron was a guest of the podcast back in mid-2021 when he outlined his ambitions for a mobile workforce transformation program, equipping 6000 sworn and non-sworn staff with a smartphone. Almost two years on, they are now in live pilot, and the podcast discusses device choice, applications developed and loaded, and UX efforts being run in parallel. Outside of the transformation, we also discuss IS&T’s efforts to transform its own operations so as to move from a service provider to a trusted advisor and influencer on technology matters to the broader SAPOL. This reflects the broader role that technology is playing in policing, and IS&T’s desire to have a front row seat strategically.