When your SaaS provider has an incident and goes down, so does your business. What should you do when this occurs? First of all, take a deep breath. Next, implement the steps discussed in this episode. In this episode, Rose and Colin discuss how to know when a service is down, how to respond, and what to do after the fact, including requesting $$$ from your vendor as is often your contractual right.

Learn more about SaaS Showdown at https://saasshowdown.com/

SaaS Showdown is our latest show to help educate and entertain SMB IT Professionals and is all about Managing SaaS Applications. Managing SaaS can be challenging, but with the right tools, and the right methodology, it doesn’t have to be. SaaS Showdown teaches you how to manage SaaS at your organization while staying sane!

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