Users of Infrastructure SaaS expect to see metrics and receive notifications about the state of the system. But what metrics to expose? Who do you notify? And how to avoid oversharing?  This videos are packed with useful tips by Dustin Cote, product manager at Confluent who spent 3 years figuring this out. We start by talking about metrics, and then switch to notifications at around minute 18:00.   Interested in more SaaS content? Join our Slack: https://saas-community.github.io/