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A lot of women are struggling with alopecia and don’t know what the problem actually is. When they don’t feel safe in the salon to talk about the issues they’re having, then they won’t get the help they need. There needs to be a conversation between the professional and the client that goes all the way from where they’ve been to where they want to go. 

If you’re a haircare professional, are you asking the questions to make people feel safe to talk? Is your salon a safe space, without judgment, that allows women to open up about their hair troubles and goals so that you’re able to really help them, rather than cover up the problem?

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I offer 1-to-1 training to help you find the systems, train the people, make it work and provide the best customer service in your salon. Send me a DM on Instagram to learn more! https://www.instagram.com/patricestar

Find out more about Patrice's courses and faves on her website https://www.thedesignstudiomd.com/

Music credit: LA Nightlife by Full Frontal Audio
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