Quality for the Rest of Us

Safety Culture & Virtue 3: Families (9 mins)


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Everyone wants to believe that we treat our patients like family. But is it possible to prove it? Today's episode provides a quick auditing method to identify whether you have a family-friendly organization.

Key Points:

-Family Support Systems

-Humanizing Healthcare

-Family Furnishings


References:

-Goldfarb, MJ; Bibas, L; Bartlett, V; Jones, H; Khan, N (Oct. 2017). Outcomes of Patient- and Family-Centered Care Interventions in the ICU: A Systematic Review and Meta-Analysis. Critical Care Medicine 45(10): 1751-1761. DOI: 10.1097/CCM.0000000000002624.

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For more information, visit PorterQI.com, or email [email protected].

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Quality for the Rest of UsBy Gayle Porter