Don Farber is co-founder of the Sage Alerts & Workflow (also called “KnowledgeSync”) technology. With over 30 years in the software industry, Don is a frequent speaker at industry events on such varied topics as Operational Business Intelligence, Cost-Effective Compliance, and How to Avoid Support Rep Burnout. For the past 20 years, Don’s focus has been on in the area of Business Activity Monitoring (BAM) and the automated detection of (and response to) critical, time-sensitive business conditions. Don is located outside of Seattle, Washington.