Marcus Wagner is the leader of Baker Tilly's middle-market digital practice. Marcus has more than 25 years of experience in finance and accounting, auditing, internal controls and risk management, system implementation, process design and re-engineering, finance transformation, outsourcing and shared services. He began his career at a Big Four firm, where he spent 11 years in auditing and consulting. Marcus then became the co-founding partner of a public accounting and advisory firm based out of Houston. In 2010, he founded AcctTwo, a provider of accounting software and managed accounting services, which eventually merged with Baker Tilly in Oct. 2021. Summary

• Introduction to Marcus Wagner. 0:01
• What can software implementation partners bring to the table beyond technical implementation skills?1:16
• What is Sage Intact's niche? 3:05
• What are some of the features missing from the course that are unique to the industry? 5:13
• Building trust with clients over a period of time. 6:56
• Who is your favorite business hero? 9:13