The Workplace Therapist Show

Sailing Into Better Customer Service with Paul Rutter


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How would you act differently if you had to live with your customers 24-7?  What about if you had to live with your co-workers 24-7?  That’s the experience of today’s guest, Paul Rutter.  Paul has had over 40 years in the Hospitality/Travel/Cruise industries.  Having served as Cruise Director onboard some of the largest and most luxurious cruise ships in the world, Paul has enjoyed a unique experience.  He’s author of "Repeat Business Inc: The Business of Staying in Business" and his new upcoming book "You Can't Make This Ship Up: Business Strategies, Life Lessons and True Stories from 40 Years at Sea" will be available on Amazon later this month.

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The Workplace Therapist ShowBy Brandon Smith

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