In today’s fiercely competitive world, Customer Service is key to growth and profits. Knowing how to retain customers, build a presence, market share, and improve sales performance. Customer Service is the assistance an organization offers to its customers before or after they buy or use products or services. Knowing your customers seem to be old fashion. What about the customer service phone line? Do you cringe, knowing you have to talk with an AI service, that ask you questions not the issue?

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