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Ego vs Empathy

Mike suggests that these are the only two things you need to balance in sales. There is an even balance between the two. 

Ego - the drive for success and winning at all cost
Empathy - putting yourself in the position of your client

Not sympathy - sympathy is feeling sorry for but not necessary feeling the customer's pain (empathy).

How do you know if you have a healthy balance between ego and empathy?

• You will recognize that you are going to lose in some circumstances because there is someone else in the process and you can't remove their ability to choose.
• Are you not closing enough? Check your ego but in the reverse as what you typically hear. More ego will create a deeper desire to win.

INTERVIEW QUESTION:

• Demonstrate times when you have demonstrated empathy? and can you demonstrate how you have demonstrated .

CAUTION: If you don't have any ego or empathy then you will not make it in sales. The balance can be adjusted but if one of these traits lack, then you will not succeed in sales.

What are you thought about empathy vs ego? We want to hear from you.

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Scott Schlofman
Mike Williams - Cell 801-635-7773

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