Episode 14: Salesforce Career Conversations Richard Pay with ROD. Listen to Richard talk about his inspiring career journey and how he bounced back following redundancy in the automative sector to carve out a new career within Salesforce.

[Below is a transcript for your benefit. Please excuse any typos.]

 Lee Durrant: Hello, and welcome to this episode of broadcast with me, Lee Durrant and joining me today is Theresa Durrant. Today we talk to Richard Pay about his career in Salesforce so far. Richard had a very successful 30-year career in sales. Unfortunately, being made redundant in his 50s, not sure what to do or where to turn. He now works as a senior consultant for one of Salesforce's biggest partners in the world. How'd he do it? He explains all in this episode. 

Hi, Richard Pay. Welcome to the latest edition of RODCast. Thanks so much for joining us. How are you doing? 

Richard Pay: Great, thank you. It's nice to meet you face to face finally. Thanks for having me. 

Lee: Yes. The three of us are going to have a chat about your career to date, well in Salesforce, but also before that. I think we should kick off with you giving us a bit of a, I suppose overview, of your career up to the point you decided, a fancy bit of Salesforce stuff. 

Richard: I think overview is a good point because there are 30 odd years of it. Yes, I'll try and summarise it. I did a degree in geography and cartography. Cartography is a dying art, isn't it? For people that don't know, it's making maps basically. In those days, you used to draw them with pen and ink and scribing tools and that sort of stuff. I did that and, very long story, but I didn't go into that particular sphere because I was about to go off on a project, mapping Iraq. I got the job and then they told me that the first Iraq-Iran wars kicked off again. It was on a big hydroelectric project, so I was surveying that. The project got canceled in one of those funny turns in your life; I've had quite a few of these. Rather randomly, I didn't go down the route of being a cartographer or surveyor, but I still love that kind of scene. I love all maps and all that stuff. 

Theresa: That is like me. There's something fascinating about maps, yes. 

Richard: When I drive around in the car, I'm looking at hills and terminal moraines and all that good stuff. Anyway, all good. I did a degree in that, but I didn't pursue that career. Rather randomly again, I got into the automotive business. I had a basic training, if you like, a sort of a management trainee in a car company down in Devon, Cornwall, that sort of area. 

I did that and that kind of kicked off a career in automotive and, I, over the last 30 years basically, I've been involved in that world of automotive. I've gone from a used car salesman, if you like, through to being involved in what they call used car remarketing, which is the wholesaling of vehicles out from leasing companies or rental companies into the secondary market, which is usually dealers and that sort of stuff. 

More recently that's become quite techie. It used to be done through car auctions, and then for lots of reasons, like everything frankly, it's all gone on, not all, but it's gone online. I got myself involved in the online piece and basically selling platforms around the online remarketing bit. I got into tech that way, but I have always been a business development guy. That's my thing. I'm not a techie person. Probably speak something about that later on, but I am not a techie person at all. 

I come out in a cold sweat whenever in meetings, people say, "Well, what's the percentage of sales that you did last week as opposed to the week before?" I'm one of those people that go, "Oh right," don't really get that. I'm not a mathematician guy at all. I did that and effectively did that for quite a long time actually, rose through the ranks up to sales director level and managing director level of a couple of companies.