Salesforce “out of the box” means building applications using the declarative features of Salesforce. Some of the benefits of “out of the box” over customization include accelerating the movement from ideation to value recognition, a lower total cost of ownership, and a decrease in technical debt. In this podcast Andy Forbes talks to Oziel Carrillo, a Solution Architect with Capgemini Mexico, Francois Arbeille, a Project Manager with Capgemini America, and Trey Alexander, an Engagement Manager with Capgemini America, about the advantages of building Salesforce applications “out of the box.”