Sam Bright, Chief Product and Experience Officer at Upwork joins us today to discuss the significance, benefits, and challenges of merging customer experience, product, and community.

Sam Bright from Upwork and the integration of CX, Product, and Community

We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external.

Visit us on www.becustomerled.com

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We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com

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Sam Bright from Upwork and the integration of CX, Product, and Community

Sam Bright from Upwork and the integration of CX, Product, and Community

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