Sam Gastro sold a gift card on eBay several years ago and made a few bucks. But that one transaction inspired an ecommerce business that today is in the seven figures.

It’s a great example of seeing a problem in the market (that, in this case, nobody else had recognized), understanding the solution, and then seizing that opportunity. Since his startup days, Sam says a lot has changed in ecommerce… but a lot has stayed the same, too.

We talk about the tactics he uses to boost retention, and why he doesn’t worry as much about acquisition. He also reveals why he radically changed his business and product offering early on… and accelerated growth as a result.

Tune in to find out… 

• The biggest mistake he made with his company’s finances (and how you can avoid it)
• The way follow-up email campaigns can go wrong
• How giving away things for “free” pays off in the end
• Ways to cut through the clutter of a packed inbox
• And more